Please check our FAQ if your questions are already answered here
Please check our FAQ if your questions are already answered here
- go to Shop in the header or select a category from the menu when selecting Shop
- choose your product, amount and size
- add your selection to cart
- proceed to checkout
- follow all the steps from here
- check all your order details and verify your shipping address
- select your payment method
- fullfil the payment
- your order is finished now
Make sure u get a confirmation that your payment is cleared from your bank of creditcard
We thank u for shopping at Athlympics.
– The order has too many products and they all don’t fit into one box.
– Some products in the order are backordered
– Some products in the order didn’t pass 1st time quality
checking, and on it’s 2nd time quality checking.
– Some items are out of stock temporarily.
If your shipment has not been delivered because of a wrong (spelled) address you will not get (partially) refunded!
Method 1. You can track your order with the tracking number given by the seller:
Go to My Orders> Locate the order > and Click Track Order.
If you find the tracking number is invalid, it may be because the shipping company needs 3 to 7 days to update the shipping status. You may leave a message on the order details page
Method 2. Contact us for more information. Make sure you do this before your Buyer Protection has ended.
Please note that returning the item is on behalf of your own costs.
The return address will be mentioned on the package.
We will not refund in any case the return costs.
Please use our contact form and specify why you are not satisfied with the product.
If our seller agrees to your refund request, the refund will be processed.
1. 14 days to reconsider your purchasing decision and withdraw
2. 2 years Standard manufacturer warranty for your cover, if any item that is different from how it is described or that has manufacturing defeats. If you would like to activate this warranty, please contact us.
3. Accurate information of your transaction and clear terms that bind your deal.
4. Seeking help from the relevant consumer support from your country of residence
For more information about the refund status, please check the order details page on our website.
It normally takes 3-20 business days for refunds to be processed.
If the refund status is marked as “Complete”, but you can’t find the payment in your bank account, please contact our Customer Service Team.
If your original card is not valid or if it has expired, please contact your card issuer for more information. Normally they receive the money on your behalf and transfer it to your bank account.
If you can’t find your refund, please be advised to inquire your bank for more information.
If after 24 hours your order is still being verified, please contact our Customer Service Team.
If extra money has been deducted from your account, it may due to:
– exchange rate change
– service fee or transaction fee charged by bank
– supportive currency of your card is A, while order pay in currency B may cause more transaction fee. Kindly note every card with supportive currency. Eg: if your card only support transaction in USD while order was paid through RUB. The transaction will be converted for further processing and extra money may be required for every conversion.
If you still have concern about this value, please double check with bank if value difference was caused by above reasons..
1. Please make sure you have paid with Visa, MasterCard, Maestro (debit card) or American Express.
2. When making payment on Athlympics, you must have an activated 3-D Secure Code. Please contact your bank to confirm whether your card has been authorized with 3-D Secure Authentication.
3. If your card has expired or your payment has exceeded your card’s limit, please contact your card issuer.
4. If you got an error notice on the checkout page, please check your card information and try to pay again. If this doesn’t work, you can try using another card or another browser
Please follow the steps below:
– If you linked your card to your account
1. Choose the payment method
2. Click Confirm and Pay
– If you haven’t linked your card to your account
1. On the checkout page, enter your card details and the type of card will automatically be recognized.
2. Click Pay Now and your order will be verified within 24 hours.
With PayPal, you can send payment quickly and securely online.
Through PayPal, you can pay with credit card, debit card, or bank account balance.
Once your order is submitted, you will be redirected to PayPal’s site where you could make the payment. Payment is traceable. You can trace the status of your payment using your PayPal account.Payment does not require you to use your credit card online (you can transfer directly from your bank account). Athlympics doesn’t receive your credit card number (it is safely encrypted through PayPal’s server), which limits the risk of unauthorized use.
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
- Paying with credit cards:
You may still check out even without a PayPal account. To do so, please click on “Checkout” and you’ll be redirected to a secure page where you can enter your credit card information.
Unfortunately, cash-on-delivery payments are not accepted for security reasons. All payment information is confidential and secure.
*To the following countries, free shipping is unfortunately not available, and a charge of $8.99 will be added to the total amount:
- British Indian Ocean Territory
- Faroe Islands
- Hong Kong
- Isle of Man
- FYR Macedonia
- Saint Barthelemy
- Saudi Arabia
- St. Vincent
Please mind the following:
- We have no control over these charges and cannot predict the amount. For further information please send an email to us;
- Customs and taxation policies vary widely from country to country. You should check your local custom laws, and inform us about your requirement after ordering;
- When customs clearance procedures are required, it will cause delay beyond our original delivery estimates time. Additional charges for taxes or customs clearance must be paid by the recipient.
To avoid any unforeseen surprises, please pay attention to the following:
• Ask the seller if you need to pay any additional import duties, taxes or other customs-related charges.
• Contact your local post or customs office to find out more about your country’s customs duties and taxes.
• Import duties, taxes or other customs-related charges are normally collected by shipping companies upon delivery.
• We are not responsible for delays caused by the customs office in your country.
• Additional costs or delays may occur during international trade.
• Some sellers offer domestic delivery, meaning that they will send your order from a warehouse in your country. In this case you won’t be asked to pay any additional customs duties and taxes.
- Costa Rica
- New Caledonia
- Puerto Rico
If you do not receive such an email within 7 business days, please contact us!
We pack and ship immediately and have your shipment on the way as quickly as possible, usually between 5~12 business days.
US deliveries usually take 7~22 business days and international deliveries usually take 2~8 weeks, depending on the supplier, your location and customs controls.
Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all, we can to ensure your order is delivered on time, Athlympics cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
If you have ordered more than one item, it is very likely that you’re going receive them separately. Each item has its own tracking code.
So you will need to provide a street address. If a PO Box or APO/FPO military address is given, it will delay shipment of your items or your order will be canceled.
Please note we also can’t ship to military addresses (APO / FPO).
We don’t allow our members to send each other spam. “Spam” means an email (or part of an email) that is unsolicited in nature. “Unsolicited” means the person who received the message didn’t request for it.
Some examples of spam include:
- Unsolicited email offers sent to members
- Invitations to join a mailing list that aren’t related to the transaction carried out
- Unsolicited offers to buy or sell products available on Aliexpress
Buying or selling items which are sold outside of Athlympics
Threats, profanity, or hate speech
Please make sure you follow these guidelines otherwise you may be subject to a range of disciplinary actions, including having your messages blocked, restrictions to your buying privileges and suspension or termination of your account.
Not paying for your items on repeated occasions after you have committed to buying could subject you to a range of disciplinary actions, including restrictions to your buying privileges and suspension or termination of your account. .